0208 8888144 / 01279 792222 wellfield.international office@wellfieldinternational.co.uk

A.To get a better idea of your au-pairs background:

  • What do you study in school? What are your plans for future?
  • How well do you speak our language? How many years did you study it?
  • Have you ever lived away from your family before? How do you feel about leaving them?
  • How were you disciplined as a child? How do you discipline children?
  • Do you have siblings? How many? Are you close with your siblings?
  • What type of relationship do you have with your family?
  • How large is your hometown? Would you be happy in our suburban/urban/rural community?
  • Is religion important to you?
  • Do you have any friends who have ever been an au pair?
  • Do you know anyone in England?
  • Can you adjust to living with a foreign family and being a part of it?


Helpful childcare questions:

  • Why do you want to become an Au Pair?
  • What is your child care experience?
  • What are the ages of the children you have cared for in the past?
  • What kinds of activities do you think are good for children at these ages?
  • What do you enjoy most about working with children?
  • What do you find most challenging about working with children?
  • Have you ever bathed or put children to bed?
  • How would you discipline a child?
  • Whilst we will welcome you as a friend to our family, do you understand that your duties will include helping with the housework and keeping our home clean and tidy?
  • Can you help the children with their homework?
  • Will you read stories to the children and play with them?
  • How many children do you feel confident to take care of?
  • If our children have friends over to play, are you able to supervise them?
  • Are you able to cook simple meals for the children?


Getting to know your Au-pair:

  • Why have you chosen to apply for an au pair position?
  • Do you have any dietary restrictions?
  • Is there any type of food you don’t eat?
  • Do you smoke? If yes, then how often?
  • Do you drive? How often? Do you have an International Driver’s License?
  • Do you realise we drive on the left-hand side in the UK?
  • (If you have pets) Do you like pets?
  • Can you cook/iron/clean etc?
  • What are the type of household chores do you do in your home?
  • What types of hobbies do you have?
  • Do you like sports, travel, swimming, books, etc?
  • How would you like to spend your free time?
  • Do you consider yourself a tidy or messy person?
  • Are you a morning person? Do you struggle to wake up on a morning?
  • Do you have a boyfriend/girlfriend and how do they feel about your proposed stay in the UK?
  • Are you sporty? Do you enjoy swimming/football/tennis etc. Etc
  • Are you artistic? Do you enjoy painting/music?
  • Please tell us something about your personality. Are you a cheerful person?
  • Are you planning to go to a language school?
  • Are you willing to join in on our family outings or holidays?
  • Are you flexible? If we sometimes return home late from work, will this be a problem?
  • Do you have any first-aid training?
  • How do you think this experience will change you as a person?
  • What are your future plans?


Scenario’s to use

If the baby is crying, the 3 & 4 year old are fighting & the doorbell rings – how would you handle that situation?


What would you do if you were driving & the boys are fighting or takes off a seat belt?


The child you are looking after is just learning to walk. She is walking on a concrete sidewalk and falls forward and hits her head. Her head is cut and bleeding heavily. She is crying hysterically and is very upset because she is in pain and is scared. How do you handle this?

You can obviously personalise these questions to suit your own family.

Category: Host Family FAQ

A. A nanny interview should take between 30-60minutes. Before your interviews, come up with a strong structure to ensure all details needed are obtained. This will make life easier for both you and the nanny and will help relax you both into the interview.

Below is a suggested interview structure;

  1. Tell the nanny about your family and children, if you have are any pictures then show these.
  2. Tell the nanny about the position and what you will be expecting from her so she has an idea of the work anticipated.
  3. Ask the nanny to tell you about herself, her home life, life as a child.
  4. Ask what she is looking for in a job
  5. Go through the nanny’s CV in detail. Going over each position she has held in detail.
  6. Run through a list of questions relating to the nanny’s abilities as a childcarer. See below a list of question examples.
  7. Ask the nanny if she has any questions.

Suggested nanny interview questions

Nanny related

  • Why did you become a nanny?
  • What do you enjoy the most about being a nanny?
  • What do you enjoy the least?
  • List the qualities needed to be a good nanny


  • How would you plan a typical day with the children?
  • What are your favourite activities with children?
  • How would you occupy our children during the day?
  • What sort of books would you read to our children?


  • What is your favourite food to cook for children?
  • Do you make all meals and snacks healthy?
  • How much water do you get children to drink?

Scenario questions

  • What would you do if a young child locked themselves inside the car?
  • What would you do if a child was choking?
  • When did you last update your first aid training?
  • What would you do with a child that threw a tantrum in the middle of a shop?

Personal family questions

  • Are you from a big family?
  • Where does your family come from?
  • Have you got a partner?
  • Is this your first time away from your family?
  • How many siblings do you have?
  • Describe your family home

These questions can obviously be amended depending on the type of nanny you require.

Category: Host Family FAQ

A.This depends on the families overall requirements. It can happen within a couple of hours or as long as a couple of weeks depending on who is available and finding the right matches for the family.

Category: Host Family FAQ

A.Wellfield candidates come from various countries including the UK, Europe, Australia, New Zealand, Canada, Philippines, USA, Japan and China; travelling with the tier five mobility VISA.

Category: Host Family FAQ

A.Please check the agency fees section

Category: Host Family FAQ

A.You will receive an invoice which can be paid by online bank transfer, PayPal or telephone banking.

Category: Host Family FAQ

A. All nannies have a current first aid certificate. The majority of Au-Pairs & Mothers helps do have their first aid certificates, however if there are cases where they are without you can speak to us or alternatively we suggest looking here for more information.

Category: Host Family FAQ

A. Wellfield candidates will help you set up a telephone interview and will also provide you with useful nanny interview questions so you don’t miss anything important. A lot of our families also like to have a Skype interview which we will also help set up.

Category: Host Family FAQ

A.Once a candidate has accepted a position, Wellfield will assist the family in putting together a contract to ensure that everything is clear in the beginning and there are no misunderstandings between family and candidate.

Category: Host Family FAQ

A.We would highly recommend using NannyTax for help with setting up a nanny payroll system.

Category: Host Family FAQ

A.Tax and NI contributions are payable as soon as pay is more than £140 per week. For more information on Tax and NI contributions see:

Category: Host Family FAQ

A.You au Pair should have insurance sorted in his/her own country before coming over to you

Category: Host Family FAQ

A.The car insurance payments are down to the host family.

Category: Host Family FAQ

Yes, as long as your au pair has a clean EEA driver’s license. You can check DVLAfor full details.

Category: Host Family FAQ

A.No your au pair does not need a VISA to come and work for you, however they will need an accession worker card from the UK Border agency.

Category: Host Family FAQ

A.This needs to be agreed between the host family and the candidate. This will be discussed before any contracts are agreed upon.

Category: Host Family FAQ

A.Your au pair will know before she/he arrives that duties will include child care and light housework, for example washing dishes, washing clothes, ironing, walking any pets, emptying bins etc.

Category: Host Family FAQ

A.Au pairs are not expected to do heavy housework chores, for example gardening, weekly shops, washing cars etc.

Category: Host Family FAQ

A.This will be agreed between host family and au pair. Most au pairs tend to not mind babysitting on the odd occasion; you could agree to a payment or change in pocket money if babysitting a lot.

Category: Host Family FAQ

A.The au pair will pay for his/her own travel costs. (Flight tickets)

Category: Host Family FAQ

A.It is stated on all the documentation between the au pairs and the nannies that a two week notice period is required. This will allow enough time for us to find you, the au pair a new host family and for us to find the host family a new au pair. It is great if you are able to be flexible so that we can carefully manage the transition between you moving to a new family and the family getting an alternative au pair or nanny.

A.Your Au Pair or nanny experience is most important to us, so it is important that you keep in touch with us. you can contact us at anytime, if you are feeling a little homesick or if you are not happy it is important that you keep in touch with us so that we can give you advise. We are always here to offer support and to listen to anything you want to talk about. Our staff are experienced and some have been in placements before themselves so they can easily relate to your experiences of being homesick or lonely. If there are any othe aspects of your au pair or nanny placement that you wish to discuss then feel free to contact us. Remember we are also available by Skype, Facebook and email if you don’t wish to call.

A. If you are a European National then it is important that you bring with you your EEA health card this will entitle you to discounted and sometimes free health services. You will need to obtain this before you travel. It is also advised that you take out insurance before you travel. Please visit www.ehic.uk.com for further details.

A.We always advise that our au pairs and nannies take out health insurance to protect against costly emergencies. If you would like a member of Wellfield International to put you in touch with an insurance company we can do, but as we are not financially regulated we can not endorse any of the insurance companies. We do advise that you take out your health policy before arrival at the family home.

A. Yes of course, we are here as your first port of call. We will always give you positive tips to help get you established and settled. We often suggest that you join local clubs and classes as that will be an excellent way to meet locally. Added to this we host a social event every six weeks so you can be sure that you’ll have plenty of opportunity to meet new people.

A. A lot of families require a driver, however we do also have an equal number of families that don’t need a driver. If you are in the countryside sometimes it can be an advantage to have your own car so that you can get around. However, if you are not comfortable with the idea of driving we can just as easily place you with a family that don’t need a driver.

A. No, it is the responsibility of your host family to ensure that they cover you for car insurance against any accidents. You should make sure that you are aware of the differences of driving in the UK before hand. It maybe an idea to undertake a practise theory test just to brush up your knowledge and we always advise going out with the host family or an instructor the first few times so that you are comfortable driving on the left hand side of the road.

A. Yes you will be provided with your own room and food as well as your pocket money.

A. We do not recommend that unqualified au pairs are left with sole charge of babies. Children at this age are very vulnerable and it is better to have someone with professional experience to care for them.

A.Light household duties include all of the day to day duties around the house. You are expected to keep your own room clean and tidy too.

A. Once there is a family who has shown interested in you, you will receive information on that particular family. Arrangements are then made for a telephone or Skype interview.

A. Whichever country you decide to go to, you will get the opportunity to tell us the type of family you wish to work for etc. We are here to make sure that we find your perfect match.

A. If you have any light housework tasks, perhaps you can carry out these while the children are absent.

A Au pairs are not expected to carry out heavy housework tasks, such as gardening, washing cars and doing the weekly shop for the family.

A.No you cannot, however if you are interested in a live-out position and you no longer want to be an au pair then you can register on our Mothers Help programme.


A. This will be arranged between yourself and your family. You can negotiate pay and pocket money amounts when deciding on babysitting.

A. The travel costs are down to the au pair. The family do not have to pay for your flights to and from the country. However families may pay for you to accompany you on holidays and days out.

A. You could attend a language course to further you language skills, you could explore where you are living, meet up with any fellow au pairs. There will be local gyms and swimming pools, parks and areas to walk.

A. A lot of families require a driver, however we do also have an equal number of families that don’t need a driver. If you are in the countryside sometimes it can be an advantage to have your own car so that you can get around. However, if you are not comfortable with the idea of driving we can just as easily place you with a family that don’t need a driver.

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